Return and Exchange Policy

We at Lamier'O are committed to ensuring that our customers are completely satisfied with their shopping experience

.And for that, we have established the return and exchange policy

:Return Policy

International customers may request a return within 45 days of delivery.
Returned items must be unused, with original tags attached in their original packaging.
Customers are required to contact customer service to obtain a return authorization number before proceeding with the return.

.For returns, customers are responsible for the cost of shipping the product back

.However, if we send an incorrect or damaged item, we will cover the return shipping costs

 

:Exchange Policy
.An exchange can be made within 30 days from the date of delivery
.Items for exchange must meet the return conditions
If the desired product for exchange is not available in our inventory, products can be offered to the customer

   .replacements or refer them to the return process

  :Return and exchange process
You must contact our customer service to begin the return or exchange process and receive

.your return/exchange authorization number

.You must send the product back to us together with the authorization number

Once your product arrives, our inspection process will begin, and if found appropriate, your refund/exchange will be approved.

,Customer satisfaction is very important to us

.If you have any questions or concerns about your purchase, please do not hesitate to contact us